Contact the Global Service Centre in Australia at +61 2 6196 0196 (International call costs will apply).
Working Hours: 9:00 a.m. to 6:00 p.m., Monday through Friday
Email Address: australia+bog-info@visaops.net
Address:
Calle 26 # 92-32,
Connecta – Gold 4 Primer Piso lado Occidental,
Bogota, D.C. Colombia
Working Hours: 8:00 a.m. to 5:00 p.m., Monday through Friday
Email Address: australia+mde-info@visaops.net
Address:
SAN FERNANDO PLAZA
Av. El Poblado #1-50
Tower 1 Floor 6, Regus
Medellin
Working Hours: 8:00 a.m. to 8:00 p.m., Monday through Friday
Phone Number: +1 57-1-3819787
The Australian Biometrics Collection Centers (ABCC) are closed on the following dates in 2023:
| Date | Day | In Observance Of |
| January 2 | Monday | New Year's Day |
| January 16 | Monday | Birthday of Martin Luther King Jr. |
| February 20 | Monday | Washington's Birthday |
| March 20 | Monday | Saint Joseph's Day |
| April 6 | Thursday | Maundy Thursday |
| April 7 | Friday | Good Friday |
| May 1 | Monday | Labor Day |
| May 29 | Monday | Memorial Day |
| June 12 | Monday | Corpus Christi |
| June 19 | Monday | Juneteenth National Independence Day / Sacred Heart |
| July 3 | Monday | Saint Peter and Saint Paul |
| July 4 | Tuesday | US Independence Day |
| July 20 | Thursday | Colombia Independence Day |
| August 7 | Monday | Battle of Boyacá Day |
| September 4 | Monday | U.S. Labor Day |
| October 9 | Monday | Columbus Day/Día de la Raza |
| November 10 | Friday | U.S. Veterans Day |
| November 13 | Monday | Independence of Cartagena |
| November 23 | Thursday | Thanksgiving Day |
| December 8 | Friday | Feast of the Immaculate Conception |
| December 25 | Monday | Christmas Day |