Contact Us

Need help Applying for your Australian Visa?

Contact the Global Service Centre in Australia at +61 2 6196 0196 (International call costs will apply).

Australian Biometrics Collection Center (ABCC)

Bogota ABCC

Working Hours: 9:00 a.m. to 6:00 p.m., Monday through Friday
Email Address:
Calle 26 # 92-32,
Connecta – Gold 4 Primer Piso lado Occidental,
Bogota, D.C. Colombia

Call Center Contact Information

Working Hours: 8:00 a.m. to 8:00 p.m., Monday through Friday
Phone Number: +1 57-1-3819787

Holidays and Closures

The Australian Biometrics Collection Centers (ABCC) are closed on the following dates in 2022:

DateDayIn Observance Of
January 10MondayDay off for Epiphany
January 17MondayBirthday of Martin Luther King Jr.
February 21MondayWashington's Birthday
March 21MondaySaint Joseph's Day
April 14ThursdayMaundy Thursday
April 15FridayGood Friday
May 30MondayMemorial Day/Ascension Day
June 20MondayJuneteenth National Independence Day/ Corpus Christi
July 4MondayUS Independence Day
Day off for Feast of Saint Pete and Saint Paul
July 20WednesdayColombia Independence Day
August 15MondayAssumption of Mary
September 5MondayU.S. Labor Day
October 10MondayU.S. Columbus Day
November 7MondayAll Saints' Day
November 11FridayU.S. Veterans Day
November 14MondayIndependence of Cartagena
November 24ThursdayThanksgiving
December 8ThursdayImmaculate Conception
December 26MondayChristmas Day
January 2MondayNew Year's Day