Contact the Global Service Centre in Australia at +61 2 6196 0196 (International call costs will apply).
Contact Mexico City: australia+mex-info@visaops.net
Contact Monterrey: australia+mty-info@visaops.net
Contact Guadalajara australia+gdl-info@visaops.net
Working Hours: 8:00 a.m. to 8:00 p.m., Monday through Friday Phone Numbers: +525585263597 or +528185262075
To provide biometric data, please make an appointment at an Australian Biometric Collection Centre (ABCC) in Mexico City, Monterrey or Guadalajara. Please note that each person included in the visa application must attend the ABCC in person to have their biometrics collected.
Centre Hours
Monday through Friday - 9:00 a.m. to 5:00 p.m.
Saturday - 9:00 a.m. to 11:00 a.m.
Address:
Hamburgo #213, PB Anexo, Col. Juárez, Del. Cuauhtémoc,
Distrito Federal, México, C.P. 06600
Email Address
australia+mex-info@visaops.net
Centre Hours
Monday through Friday - 9:00 a.m. to 5:00 p.m.
Saturday - 9:00 a.m. to 11:00 a.m.
Address:
Hidalgo #400-A Poniente,Col. Centro,
Monterrey, Nuevo León, C.P. 64000
Note: Please use the Ignacio Lopez Rayon street entrance.
Email Address
australia+mty-info@visaops.net
Centre Hours
Monday through Friday - 9:00 a.m. to 5:00 p.m.
Saturday - 9:00 a.m. to 11:00 a.m.
Address:
Av. Unión 210, esq. Av. La Paz, Col. Obrera Centro
Guadalajara, Jalisco, C.P. 44100
Email Address
australia+mty-gdl@visaops.net
The Australian Biometrics Collection Centers (ABCC) are closed on the following dates in 2023:
| Date | Day | In Observance Of |
| January 2 | Monday | New Year |
| January 16 | Monday | Martin Luther King Day |
| February 6 | Monday | Anniversary of Mexican Constitution |
| February 20 | Monday | Washington's Birthday |
| March 20 | Monday | Benito Juarez's Birthday |
| April 6 | Thursday | Holy Thursday |
| April 7 | Friday | Good Friday |
| April 8 | Saturday | Saturday Holy Week |
| May 1 | Monday | Mexico Labor Day |
| May 5 | Friday | Anniversary of the Battle of Puebla |
| May 10 | Wednesday | Mother's Day |
| May 29 | Monday | U.S. Memorial Day |
| June 19 | Monday | Juneteenth |
| July 4 | Tuesday | U.S. Independence Day |
| September 4 | Monday | U.S. Labor Day |
| September 16 | Saturday | Mexican Independence Day |
| October 9 | Monday | Columbus Day |
| November 2 | Thursday | All Souls' Day |
| November 10 | Friday | U.S. Veterans Day |
| November 20 | Monday | Anniversary of the Mexican Revolution |
| November 23 | Thursday | Thanksgiving Day |
| December 12 | Tuesday | Our Lady of Guadalupe Feast Day |
| December 25 | Monday | Christmas Day |