Contact Us

Need help Applying for your Australian Visa?

Contact the Global Service Centre in Australia at +61 2 6196 0196 (International call costs will apply).

Have a question related to your Biometrics Appointment?

Contact Lima:

Call Center Contact Information

Call Center Hours: 8:00 a.m. to 8:00 p.m., Monday through Friday
Phone Numbers: 51 (1) 6429725

DHA - Locations and Hours

To provide biometric data, please make an appointment at an Australian Biometric Collection Centre (ABCC) in Lima. Please note that each person included in the visa application must attend the ABCC in person to have their biometrics collected.

Australian Biometric Collection Centre (ABCC)


Centre Hours
Monday through Friday - 9:00 a.m. to 5:00 p.m.
Av. El Derby No. 055, Distrito de Santiago de Surco, Provincia y Departamento de Lima:
Torre 2, Piso 2, Local Comercial 2
Email Address


Holiday Schedule for all Biometric Centers

The Australian Biometrics Collection Center (ABCC) is closed on the following dates in 2022:

DateDayIn Observance Of
January 17MondayMartin Luther King Day
February 21MondayPresident's Day
April 14ThursdayHoly Thursday
April 15FridayGood Friday
May 1SundayLabor Day
May 30MondayU.S. Memorial Day
June 20MondayJuneteenth
June 29WednesdaySt. Peter & St. Paul
July 4MondayU.S. Independence Day
July 28ThursdayPeruvian Independence Day
July 29FridayPeruvian Independence Day
August 30TuesdaySaint Rose of Lima
September 5MondayU.S. Labor Day
October 8SaturdayBattle of Angamos
October 10MondayU.S. Columbus Day
November 1TuesdayAll Saints' Day
November 11FridayU.S. Veterans Day
November 24ThursdayThanksgiving
December 8ThursdayImmaculate Conception
December 26MondayChristmas Day
January 2MondayNew Year's Day