Contact Us

Need help Applying for your Australian Visa?

Contact the Global Service Centre in Australia at +61 2 6196 0196 (International call costs will apply).

Have a question related to your Biometrics Appointment?

Contact Lima:

Call Center Contact Information

Call Center Hours: 8:00 a.m. to 8:00 p.m., Monday through Friday
Phone Numbers: 51 (1) 6429725

DHA - Locations and Hours

To provide biometric data, please make an appointment at an Australian Biometric Collection Centre (ABCC) in Lima. Please note that each person included in the visa application must attend the ABCC in person to have their biometrics collected.

Australian Biometric Collection Centre (ABCC)


Centre Hours
Monday through Friday - 9:00 a.m. to 5:00 p.m.
Av. El Derby No. 055, Distrito de Santiago de Surco, Provincia y Departamento de Lima:
Torre 2, Piso 2, Local Comercial 2
Email Address


Holiday Schedule for all Biometric Centers

The Australian Biometrics Collection Center (ABCC) is closed on the following dates in 2023:

DateDayIn Observance Of
January 2MondayNew Year's Day
January 16MondayBirthday of Martin Luther King Jr.
February 20MondayPresident’s Day
April 6ThursdayHoly Thursday
April 7FridayGood Friday
May 1MondayLabor Day
May 29MondayMemorial Day
June 19MondayJuneteenth
June 29ThursdaySt. Peter & St. Paul
July 4TuesdayU.S. Independence Day
July 28FridayPeruvian Independence Day
July 29SaturdayPeruvian Independence Day
August 6SundayBattle of Junín
August 30WednesdaySaint Rose of Lima
September 4MondayU.S. Labor Day
September 8SundayBattle of Angamos
October 9MondayColumbus Day
November 1WednesdayAll Saints Day
November 10FridayU.S. Veterans Day
November 23ThursdayThanksgiving Day
December 8FridayImmaculate Conception
December 25MondayChristmas Day